Privacy Policy

At Anthony's Coal Fired Pizza, accessible at acfpcafe.rest, we are deeply committed to protecting the privacy and personal information of every individual who visits our website, places an order, or interacts with our services. This Privacy Policy explains in comprehensive detail what information we collect, how we use it, with whom we share it, and what rights you have regarding your personal data. We encourage you to read this document carefully and contact us if you have any questions.

This Privacy Policy applies to all information collected through our website located at acfpcafe.rest, as well as any related services, platforms, promotions, loyalty programs, mobile applications, or other digital and offline interactions associated with Anthony's Coal Fired Pizza.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of our services and website.

1. About Us

Anthony's Coal Fired Pizza operates as a food service business located in the United States. Our contact information for all privacy-related inquiries is as follows:

For all privacy inquiries, data subject requests, or concerns, please reach out to us at [email protected]. We are committed to responding to all legitimate requests within a reasonable timeframe and in compliance with applicable law.

2. Applicable Laws and Regulatory Framework

As a business operating within the United States, Anthony's Coal Fired Pizza complies with all relevant federal and state privacy laws. These include, but are not limited to:

• The Federal Trade Commission Act (FTC Act), which governs unfair or deceptive practices in commerce, including the handling of consumer data.
• The California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), which grant California residents specific rights over their personal information.
• The CAN-SPAM Act, governing commercial email communications.
• The Children's Online Privacy Protection Act (COPPA), protecting the privacy of children under 13.
• Other applicable state privacy laws enacted by individual U.S. states, including but not limited to the Virginia Consumer Data Protection Act (CDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and similar legislation.

Where applicable, we comply with industry standards, third-party processor agreements, and best practices related to data security, consumer rights, and responsible data stewardship.

3. Information We Collect

We collect various types of information depending on how you interact with our website and services. This information falls into several categories as described below.

3.1 Personal Identification Information

When you place an order, create an account, sign up for our newsletter, join our loyalty program, or otherwise interact with our services, we may collect personal identification information including but not limited to:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (where applicable for promotional or age-verification purposes)
• Username and password (for registered accounts)
• Payment information (processed securely through third-party payment processors; we do not store full card details)
• Dietary preferences or special requests submitted with orders

3.2 Transaction and Order Data

When you place an order or make a purchase through our website or affiliated ordering platforms, we collect data associated with that transaction, including:

• Items ordered and quantities
• Order value and payment method used (not the full payment details)
• Order timestamps and delivery addresses
• Order history and frequency of purchases
• Special instructions or notes attached to orders

3.3 Usage and Technical Data

When you visit our website, our systems automatically collect certain technical data about your device and how you use our site. This includes:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited and the sequence of pages
• Time and duration of visits
• Referring URLs (the website you came from before visiting ours)
• Search terms used to find our website
• Clicks, scrolls, and other on-page interactions
• Geographic location data based on IP address (general location, not precise GPS)

3.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. Please refer to Section 9 (Cookie Usage) for full details on the types of cookies we use and how to manage your preferences.

3.5 Communications Data

If you contact us through email, online contact forms, social media, or other communication channels, we collect the content of those communications, your contact information, and any attachments or information you voluntarily provide. This also includes feedback, reviews, complaints, and customer service interactions.

3.6 Marketing and Preference Data

We may collect information about your marketing preferences, including whether you have opted in to receive promotional emails, SMS notifications, or other communications. We also collect data about your responses to marketing campaigns, such as whether you opened an email or clicked on a link.

3.7 Social Media and Third-Party Platform Data

If you interact with our social media pages or sign in to our services using a social media account (such as Facebook or Google), we may receive certain information from those platforms in accordance with their own privacy policies. This may include your public profile information, email address, and profile picture.

3.8 Information from Third Parties

We may receive information about you from third-party sources such as online ordering aggregators, delivery partners, loyalty program platforms, or marketing analytics providers. We treat all such data in accordance with this Privacy Policy.

4. How We Use Your Information

Anthony's Coal Fired Pizza uses the information we collect for a variety of legitimate business purposes. We will not use your data for any purpose that is incompatible with the purposes described in this section without first obtaining your consent or otherwise as permitted by law.

4.1 Service Provision and Order Fulfillment

• To process, confirm, and fulfill your food orders
• To manage your customer account and loyalty program membership
• To communicate with you about your order status, delivery updates, and account activity
• To process payments and issue refunds where applicable
• To respond to your customer service requests, inquiries, and complaints

4.2 Marketing and Promotional Communications

• To send you promotional emails, newsletters, and special offers with your consent
• To inform you about new menu items, limited-time offers, and seasonal promotions
• To personalize the content and offers you see based on your order history and preferences
• To run loyalty and rewards programs
• To conduct prize draws, competitions, and promotional campaigns

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

4.3 Website Analytics and Improvement

• To analyze how visitors use our website and identify areas for improvement
• To monitor and maintain website performance, security, and functionality
• To conduct A/B testing and user experience optimization
• To understand traffic sources and the effectiveness of our online marketing efforts

4.4 Legal Compliance and Security

• To comply with applicable federal, state, and local laws and regulations
• To respond to lawful requests from government authorities or law enforcement
• To detect, investigate, and prevent fraudulent transactions, security breaches, and other illegal activity
• To enforce our Terms of Service and other policies
• To protect the rights, property, and safety of Anthony's Coal Fired Pizza, our customers, employees, and the public

4.5 Business Operations

• To perform internal business analytics and reporting
• To manage our supplier and partner relationships
• To plan staffing, inventory, and menu development based on ordering patterns
• To facilitate corporate transactions such as mergers, acquisitions, or asset sales

5. Sharing of Your Information with Third Parties

Anthony's Coal Fired Pizza does not sell your personal information to third parties for monetary consideration. However, we do share information with trusted third parties in certain circumstances as described below.

5.1 Service Providers and Business Partners

We work with third-party companies that provide services on our behalf. These service providers are only permitted to use your data for the specific purposes outlined in their agreements with us and are required to maintain appropriate security measures. Categories of service providers include:

• Payment processors (e.g., Stripe, Square, or similar payment gateway providers)
• Online ordering and delivery platforms
• Email marketing platforms (e.g., Mailchimp, Klaviyo)
• Website hosting and cloud infrastructure providers
• Customer relationship management (CRM) software providers
• Analytics platforms (e.g., Google Analytics)
• Loyalty program and rewards platform providers
• Fraud detection and cybersecurity service providers

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law, regulation, court order, or other governmental or legal request. This includes disclosures to:

• Federal, state, and local law enforcement agencies
• Courts and judicial bodies
• Regulatory agencies such as the Federal Trade Commission (FTC)
• Other government bodies as required by applicable law

5.3 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, restructuring, bankruptcy, or sale of some or all of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership and any choices you may have regarding your personal information.

5.4 Advertising and Analytics Partners

We may share anonymized or aggregated data with advertising and analytics partners to improve our marketing efforts and understand user behavior. Where required by law, we will obtain your consent before sharing data for targeted advertising purposes.

5.5 With Your Consent

We may share your information with additional third parties if you have given us explicit consent to do so. You may withdraw such consent at any time by contacting us at [email protected].

6. Data Security

Anthony's Coal Fired Pizza takes the security of your personal information very seriously. We implement a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your device and our servers
• Secure storage of sensitive information using industry-standard encryption protocols
• Firewalls, intrusion detection systems, and regular security audits
• Tokenization of payment data through our PCI-DSS-compliant payment processors
• Access controls and multi-factor authentication for internal systems

6.2 Administrative Safeguards

• Employee training on data protection and privacy best practices
• Role-based access limitations so that only authorized personnel can access personal data
• Data processing agreements with all third-party service providers
• Regular review of our privacy and security policies

6.3 Incident Response

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law. We maintain an incident response plan to minimize the impact of any security incident and to restore normal operations as quickly as possible.

7. Your Privacy Rights

Depending on your state of residence within the United States, you may have various rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

7.1 Rights Under California Law (CCPA/CPRA)

California residents have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as how we use and share it.
• Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information for monetary consideration, you have the right to opt out of the "sharing" of your data for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You may have the right to limit our use of sensitive personal information to only what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different quality of service based on your exercise of these rights.

7.2 Rights Available to All U.S. Residents

Regardless of your state of residence, we extend the following privacy rights to all users where technically and legally feasible:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate information.
• Right to Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where our processing of your data is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object to Marketing: You may opt out of receiving promotional communications from us at any time.

7.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: acfpcafe.rest

We will verify your identity before processing your request to ensure that we are not disclosing or modifying information on behalf of an unauthorized party. We aim to respond to all verifiable consumer requests within 45 days, as required under CCPA/CPRA. If we require additional time, we will inform you of the extension and the reason for the delay.

8. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred settings, shopping cart contents, and login status.

8.2 Types of Cookies We Use

8.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or receive alerts about cookies. However, please note that disabling certain cookies may affect the functionality of our website. For detailed information on how to manage cookies, please refer to your browser's help documentation.

For a more detailed explanation of the cookies we use and how to opt out, please see our full Cookie Policy available on our website at acfpcafe.rest.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following general retention guidelines apply:

When personal information is no longer required for its original purpose or legally mandated retention period, we securely delete or anonymize it so that it can no longer be associated with you.

10. Children's Privacy

Anthony's Coal Fired Pizza's website and services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect, use, or share personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are under 13 years of age, please do not submit any personal information to us through our website or services. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take reasonable steps to delete such information from our records promptly.

We strongly recommend that parents and guardians supervise their children's online activities and use parental control tools where available to ensure a safe online experience.

11. International Data Transfers

Anthony's Coal Fired Pizza is a U.S.-based business and primarily processes and stores personal data within the United States. However, in certain circumstances, personal data may be transferred to and processed in countries outside of the United States, particularly when we use third-party service providers with operations or data centers in other countries.

When such transfers occur, we take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law. These safeguards may include:

• Entering into data processing agreements with service providers that include standard contractual clauses or equivalent protections
• Ensuring third-party processors are certified under recognized data protection frameworks
• Conducting due diligence on the data protection practices of our international partners

If you have questions about international data transfers, please contact us at [email protected].

12. Third-Party Links and Services

Our website may contain links to third-party websites, online ordering platforms, social media profiles, and other external services. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of third-party websites and do not endorse or make any representations about them.

When you click on a link to a third-party website, you leave our website and your interactions are governed by the privacy policy of that third party. We recommend reviewing the privacy policy of any site you visit before submitting your personal information.

13. Do Not Track Signals

Some web browsers allow users to enable a "Do Not Track" (DNT) signal to indicate that they do not wish to be tracked across websites. At this time, there is no universally accepted standard for how websites should respond to DNT signals. Accordingly, our website does not currently respond to browser DNT signals. However, you can manage your tracking preferences through your cookie consent settings on our website and through your browser settings.

California residents also have rights under the CCPA/CPRA to opt out of the "sharing" of personal information for cross-context behavioral advertising purposes, as described in Section 7 of this policy.

14. Marketing Communications and Opt-Out

With your consent, we may send you promotional emails, SMS messages, push notifications, or other marketing communications about our menu, offers, new locations, and events. You may opt out of these communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email
• Replying "STOP" to any SMS marketing message
• Updating your preferences in your account settings on our website
• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, delivery updates, and important account notifications. These communications are necessary for the provision of our services and are not subject to opt-out.

15. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to first contact us directly so that we may address your concerns:

• Email: [email protected]
• Website: acfpcafe.rest

We are committed to working with you to resolve any privacy concerns promptly and fairly. We will acknowledge your complaint within a reasonable timeframe and provide a substantive response.

15.1 Filing a Complaint with a Regulatory Authority

If you believe that your privacy rights have been violated and our internal resolution process has not adequately addressed your concerns, you have the right to file a complaint with the appropriate regulatory authority. In the United States, relevant authorities include:

• Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws, including those related to data privacy and security.
  Website: www.ftc.gov
  Phone: 1-877-382-4357
• California Privacy Protection Agency (CPPA): California residents may file complaints with the CPPA regarding violations of the CCPA/CPRA.
  Website: cppa.ca.gov
• Your State Attorney General's Office: Many states have consumer protection divisions within the Attorney General's office that handle privacy-related complaints. Please visit your state government's official website for more information.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you by:

• Posting a prominent notice on our website at acfpcafe.rest
• Sending an email notification to the address associated with your account (where applicable)
• Updating the "Last Updated" date at the top of this page

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of changes constitutes your acknowledgment and acceptance of those changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. Our privacy team is ready to assist you:

We are dedicated to protecting your privacy and building a relationship of trust with all of our valued customers. Thank you for taking the time to read and understand our Privacy Policy. We appreciate your continued support of Anthony's Coal Fired Pizza and your trust in us to handle your personal information responsibly.

This Privacy Policy was last reviewed and updated on May 2, 2026. Anthony's Coal Fired Pizza operates in accordance with all applicable United States federal and state privacy laws, including the FTC Act, CCPA/CPRA, CAN-SPAM Act, and COPPA.